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Business Skills | Business MEGA Library

  • More than 72 hours of learning covering 586 topics, including all of the following: $334

Business Basics (23 topics)Business Grammar (30 topics)Business Math (65 topics)Communication Styles (23 topics)Communications (25 topics)Creativity (5 topics)Customer Service (39 topics)Finance for Non-Financial Professionals (34 topics)Financial Basics (31 topics)Health & Wellness (5 topics)Intro to Gmail (16 topics)Intro to SharePoint (7 topics)Key Account Selling (34 topics)Leadership (47 topics)Microsoft Lync Essentials (12 topics)Microsoft Office 365: Essentials (30 topics)Negotiating (11 topics)Operations (9 topics)Performance Excellence (7 topics)Presentation Skills (14 topics)Professional Productivity (62 topics)Project Management (10 topics)Retail Excellence (10 topics)Safety (64 topics)Selling Skills (24 topics)Supervision (40 topics)Team Building (6 topics)Territory Development (35 topics)Understanding the Media (4 topics)Workplace Sustainability (8 topics)


Business Skills | Finance and Mathematics

  • Business Mathematics (Total: 3.6 hours - 65 topics) $158

Basics: Introduction to Business Math; Basics: Multiplying and Dividing Signed Numbers; Basics: Positive and Negative Numbers; Business statistics: Mean, Median and Mode; Business statistics: Standard Deviation; Business statistics: The Bell Curve; Business statistics: Variance; Business statistics: Weighted Averages; Business statistics: When to Use Mean, Median and Mode; Conversions: Decimal to Percent and Fraction; Conversions: Fraction to Decimal and Percent; Conversions: Percent to Decimal and Fraction; Decimals: Adding and Subtracting Decimals; Decimals: Dividing Decimals; Decimals: Introduction to Decimals; Decimals: Multiplying Decimals; Decimals: Rounding Decimals; Decimals: Scientific Notation; Decimals: Significant Digits; Estimation: Computing Estimation; Estimation: Visual Estimation; Estimation: What, When, and Why to Use; Formulas: Basic Number Properties; Formulas: Basic Operations; Formulas: Order of Operations; Fractions: Adding and Subtracting Fractions; Fractions: Least Common Denominator; Fractions: Multiplying and Dividing Fractions; Fractions: Positive, Negative and Equivalent Fractions; Fractions: Proper Fractions, Improper Fractions, Mixed Numbers, and Fraction Conversions; Fractions: Simplifying Fractions; Geometry: Area of a Circle; Geometry: Area of a Square or Rectangle; Geometry: Area of a Triangle; Geometry: Circumference; Geometry: Geometric Shapes; Geometry: Lines and Angles; Geometry: Perimeter; Geometry: Volume of a Box; Geometry: Volume of a Cylinder; Geometry: Volume of a Pyramid; Graphs: Bar Graph; Graphs: Circle Graphs; Graphs: Control Chart; Graphs: Line Graphs and Trend Analysis; Graphs: Pareto Chart; Graphs: XY Grid; Percents: Calculating from a Survey; Percents: Discounts and Markup; Percents: Growth and Loss; Percents: Margin; Percents: Percentiles; Ratios: Calculating Ratios; Ratios: Solving Proportion Equations; The Metric System: Conversion Rates; The Metric System: Converting Celsius to Fahrenheit; The Metric System: Prefix Terms and Metric Measures; Time value of money: Excel Functions; Time value of money: Future Value of a Payment Series; Time value of money: Future Value of an Amount; Time value of money: Interest Rates; Time value of money: Money Value Over Time; Time value of money: Number of Periods; Time value of money: Present Value of a Payment Series; Time value of money: Present Value of an Amount

  • Finance for Non-Financial Professionals (Total: 83 minutes - 34 topics) $98

Budgeting Essentials: Budget Reporting; Budgeting Essentials: Budgeting Expenses; Budgeting Essentials: Budgeting Revenue; Budgeting Essentials: What is Budgeting; Budgeting Essentials: Zero Based Budgeting; Cash Flow Management: How to Read Cash Flow Statements; Cash Flow Management: Managing Payables; Cash Flow Management: Managing Receivables; Cost of Sales: COGS; Cost of Sales: Discounts; Cost of Sales: Inventory; Expenses: Controllable and Uncontrollable Expenses; Expenses: Direct and Indirect Expenses; Expenses: Expense Classification; Expenses: Variable and Fixed Costs; Financial Ratios: Cost of Goods Sold; Financial Ratios: Margin; Financial Ratios: Net Investment Ratios; Financial Ratios: Revenue Ratios; Introduction to Financial Statements: Balance Sheet: Assets; Introduction to Financial Statements: Balance Sheet: Overview of a Balance Sheet; Introduction to Financial Statements: Balance Sheet: Working Capital; Introduction to Financial Statements: Balance Sheet:: Liabilities; Introduction to Financial Statements: Financial Statement Analysis; Introduction to Financial Statements: Income Statement: Expenses; Introduction to Financial Statements: Income Statement: Income Statement; Introduction to Financial Statements: Income Statement: Sales; Introduction to Financial Statements: Introduction to Financial Statements; Introduction to Financial Statements: What is an Annual Report?; Managing Inventory: Managing Inventory; Principles of Accounting: Cash vs Accrual; Principles of Accounting: Common Accounting Terms; Principles of Accounting: Fraud; Principles of Accounting: Principles of Accounting

  • Financial Basics (Total: 3.3 hours - 31 topics) $118

ACH; Bank Assets; Bank Regulations; Banks; Calculating Percentages; Check Kiting; Check Processing; Components of Check Fraud; Credit Union and Banks: the Differences; Credit Union Regulations; Credit Union Services; Credit Unions; Cross Selling; Escrow Accounts; Handling Consumer Complaints; Interest Rates; Loan Processing: Compliance; Loan Processing: Taking the Application; Loan Processing: The Decision; Loan Processing: Underwriting; Loan Processing: Verification; Non deposit Investment Products; Pandemic Planning; Quality Customer Service: Customer Interactions; Quality Customer Service: Four Basic Elements; Quality Customer Service: Phone Calls; Responsibilities of the Teller; Robbery Training; Teller Cash Handling; The Importance of Good Communication Skills; Types of Check Fraud


Business Skills | General

  • Creativity (Total: 30 minutes - 5 topics) $98

Finding Opportunities; Generate and Evaluate; Getting Creative; Immersion; Logic: A Roadblock?

  • Customer Service (Total: 3.6 hours - 39 topics) $118

Creating Great Customer Conversations; Customer Service: Cutting Expenses; Customer Service: Do They Like You; Customer Service: The Next Level; Feedback: Advisory Panels; Feedback: Basics; Feedback: Complaint Tracking; Feedback: Focus Groups; Feedback: Interviews; Feedback: Introduction to Feedback; Feedback: MBWA; Feedback: Mystery Shopper; Feedback: Question of the Week; Feedback: Report Cards and Phone Calls; Feedback: Surveys: Planning; Feedback: Surveys: Reporting and Interpreting; Feedback: Surveys: Response Formats; Feedback: Surveys: Satisfaction Items; Feedback: Surveys: Writing Statements; Feedback: Ways to Get Feedback; Representing Your Brand; Telephone Techniques: Greetings; Telephone Techniques: Handling Angry Callers; Telephone Techniques: Hold Please; Telephone Techniques: Phone Etiquette; Telephone Techniques: Taking Calls; Telephone Techniques: Taking Messages; The 4 P's For Creating Loyal Customers; Working in Retail: Giving Exceptional Service; Working in Retail: How to Handle Feedback; Working in Retail: How to Stay Positive with Customers; Working in Retail: How to Upsell; Working in Retail: Managing Retail Employees; Working in Retail: Who is your Customer?: I Can't Find This; Working in Retail: Who is your Customer?: I'm Just Looking; Working in Retail: Who is your Customer?: I'm on a Mission; Working in Retail: Who is your Customer?: I'm With My Kids. Please Hurry.; Working in Retail: Who is your Customer?: I've Got a Coupon for That; Working in Retail: Who is your Customer?: I've Got Time and Money

  • Health and Wellness (Total: 16 minutes - 5 topics) $78

Blood Pressure; Body Mass Index; Cholesterol; Convenience Store Diet; Glucose

  • Operations (Total: 67 minutes - 9 topics) $98

Fuel Savings: ej4 Driving School; Fuel Savings: Idle Time; Fuel Savings: Oil, Tune, and Tires; Fuel Savings: Order Accuracy; Fuel Savings: Power Curve; Fuel Savings: Take Home Vehicles; How to Lower Your Energy Bills: Creating a Comprehensive Energy Savings Plan; How to Lower Your Energy Bills: Doing Your Part at Work; How to Lower Your Energy Bills: Saving Fuel Costs

  • Presentation Skills (Total: 64 minutes - 14 topics) $98

Presentation Skills: After the Presentation; Presentation Skills: Audio Visuals; Presentation Skills: Basic Questions; Presentation Skills: Closing; Presentation Skills: Creating Slides; Presentation Skills: Handling Distractions; Presentation Skills: Handling Questions; Presentation Skills: Handouts; Presentation Skills: How to Make a Point; Presentation Skills: Opening; Presentation Skills: Organizing; Presentation Skills: Psyching Up; Presentation Skills: Punching Up Your Presentation; Presentation Skills: Right before the Presentation

  • Retail Excellence (Total: 2 hours - 10 topics) $98

Motivating and Retaining the Teenage Worker; Retailer Profitability Model (for Retailers): Frequency; Retailer Profitability Model (for Retailers): Introduction Frontline (Restaurant); Retailer Profitability Model (for Retailers): Introduction Frontline (Retail); Retailer Profitability Model (for Retailers): Items Per Customer; Retailer Profitability Model (for Retailers): Price Per Item; Retailer Profitability Model (for Retailers): Reach; Retailer Profitability Model: Part 1; Retailer Profitability Model: Part 2; Retailer Profitability Model: Part 3

  • Safety (Total: 11.3 hours - 64 topics) $158

Aerial Lift Safety; Aggressive Driving; Alcohol Abuse in the Workplace: Detection Periods; Alcohol Abuse in the Workplace: Signs and Symptoms; Alcohol Abuse in the Workplace: Testing Procedures; BackSmarts; Bad Weather Driving Basics; Bloodborne Pathogens; Bloodborne Pathogens and Personal Protective Equipment (PPE); Bloodborne Pathogens and the Needlestick Safety and Prevention Act; Cold Stress; Combustible and Flammable Liquids; Commercial Driver's License: Hazardous Materials; Commercial Driver's License: License Preparation; Commercial Driver's License: Vehicle Inspection; Confined Spaces: Atmosphere; Confined Spaces: Introduction; Confined Spaces: Personnel and Permits; Confined Spaces: Professional Protective Equipment; CSA Part 1; CSA Part 2; Defensive Driving: Basics Part 1; Defensive Driving: Basics Part 2; Defensive Driving: Driving Distractions; Defensive Driving: Road Rage; Distracted Driving; Emergency Exits; Fire Safety Prevention; First Aid - Bites; First Aid - Broken Bones; First Aid - Burns; First Aid - Choking; First Aid - Cuts and Scrapes; First Aid - Introduction; Forklift Safety: Part 1; Forklift Safety: Part 2; Forklift Safety: Part 3; Hazard Communication: Labels; Hazard Communication: Material Safety Data Sheets; Hazard Communication: Your Right to Know; Hearing Conservation; Heat Stress; Indoor Air Quality: Carbon Dioxide; Indoor Air Quality: Carbon Monoxide; Lockout Tagout; Machine Guard; OSHA's Hazard Communication Changes; Personal Protective Equipment - Body Protection; Personal Protective Equipment - Eye and Face Protection; Personal Protective Equipment - Foot and Leg Protection; Personal Protective Equipment - Hand and Arm Protection; Personal Protective Equipment - Head Protection; Personal Protective Equipment - Hearing Protection; Personal Protective Equipment - Introduction; Personal Protective Equipment - Respiratory Protection; Powered Industrial Trucks and Power Pallet Trucks; Propane Gas; Safety First; Substance Abuse in the Workplace: Drugs and Detection; Substance Abuse in the Workplace: Signs and Symptoms; Substance Abuse in the Workplace: Testing Procedures; Two Wheeled Handcart; Working in Cold Weather; Working in Hot Weather

  • Workplace Sustainability (Total: 51 minutes - 8 topics) $98

Conducting an Audit; Green Cleaning Concepts; Green Purchasing; Managing Your Waste; Recycling in the Workplace; The ROI of Green; Understanding Hazardous Waste; Water Conservation

  • Business Basics (Total: 103 minutes - 23 topics) $98

Business Attire Basics for Men: Black Tie Attire; Business Attire Basics for Men: Black Tie Optional Attire; Business Attire Basics for Men: Business Casual Attire; Business Attire Basics for Men: Business Formal Attire; Business Attire Basics for Men: Casual Attire; Business Attire Basics for Men: Semi-Formal/Cocktail Attire; Business Attire Basics for Women: Black Tie Attire; Business Attire Basics for Women: Black Tie Optional Attire; Business Attire Basics for Women: Business Casual Attire; Business Attire Basics for Women: Business Formal Attire; Business Attire Basics for Women: Casual Attire; Business Attire Basics for Women: Semi-Formal/Cocktail Attire; Business Travel: Before Leaving; Business Travel: Business Travel; Business Travel: Hotel, Motel, Holiday Inn; Business Travel: International Business Travel; Business Travel: I've Got a Plane to Catch; Business Travel: My Bags are Packed; Business Travel: Safe Travels; Business Travel: Staying Healthy; Business Travel: Technology Security; Business Travel: There's an App for That; Managing Negativity


Business Skills | Language and Communication

  • Business Grammar (Total: 104 minutes - 30 topics) $118

Business Writing: Abbreviations; Business Writing: Acronyms; Business Writing: Appropriate Language; Business Writing: Executive Reports & Memos; Business Writing: Misused Words; Business Writing: Processes; Business Writing: Proposals; Business Writing: Sentences and Paragraphs; Parts of Speech: Active/Passive Verbs; Parts of Speech: Adjectives; Parts of Speech: Adverbs; Parts of Speech: Conjunction; Parts of Speech: Indefinite Pronouns; Parts of Speech: Interrogative Pronouns; Parts of Speech: Irregular Verbs; Parts of Speech: Other Nouns; Parts of Speech: Personal Pronouns; Parts of Speech: Plural Nouns; Parts of Speech: Possessive Pronouns; Parts of Speech: Prepositions; Parts of Speech: Reflexive and Reciprocal Pronouns; Parts of Speech: Regular Verbs; Parts of Speech: Relative Pronouns; Punctuation: Apostrophes; Punctuation: Colons and Semicolons; Punctuation: Commas; Punctuation: Common Errors; Punctuation: End punctuation; Punctuation: Parentheses; Punctuation: Quotation Marks

  • Communication Styles (Total: 2.1 hours - 23 topics) $98

Determine Styles of Others; DISC Style: High C; DISC Style: High D; DISC Style: High I; DISC Style: High S; DISC: Introduction; DISC: Leading High C; DISC: Leading High D; DISC: Leading High I; DISC: Leading High S; DISC: Questionnaire; DISC: Selling High C; DISC: Selling High D; DISC: Selling High I; DISC: Selling High S; DISC: Understanding DISC Styles; Emotional Intelligence: Developing Effective Relationships; Emotional Intelligence: Developing Empathy; Emotional Intelligence: Developing Self Motivation; Emotional Intelligence: Developing Self Regulation; Emotional Intelligence: Developing Self-Awareness; Emotional Intelligence: Emotional IQ and DISC; Emotional Intelligence: What is Emotional Intelligence?

  • Communications (Total: 3 hours - 25 topics) $98

Active Listening; Assertive Verbal Skills: Assertive Communication Techniques; Assertive Verbal Skills: Dealing with Manipulation; Assertive Verbal Skills: Developing Assertiveness; Handling Angry Callers; Healthy Communication: Everyone's OK; Healthy Communication: Games Workers Play; Healthy Communication: Hired to Win; Healthy Communication: How We Recognize Each Other; Healthy Communication: PAC Analysis; Healthy Communication: Personal Tapes; Healthy Communication: The OK Worker; How Do You Know What You Don't Know?; How to be a Great Conversationalist; Nonverbal Communication: Aligning Nonverbal Communication with Intentions; Nonverbal Communication: Defining Nonverbal Communications; Nonverbal Communication: Leveraging Nonverbals for Success; Nonverbal Communication: Workplace Standards; Nonverbal Communication: Workplace Standards: Appearance; Putdown Offenders; Respect - How to Be Liked; Respect - How to Be Respected; Respect - Working with Dislike; Straight Talk on Bad Language; Verbal Communication


Business Skills | Management and Leadership

  • Leadership (Total: 6.5 hours - 47 topics) $118

Building an Effective Leadership Team; Characteristics of Leaders; Creating Focus During Change; Creating Followership; Daily Leadership Checklist; Dealing with Resistance; Developing Followers; Developing Yourself as a Leader; DISC: Leading High C; DISC: Leading High D; DISC: Leading High I; DISC: Leading High S; Effective Delegation; Empowering Followers; Framework for Execution: A Framework for Execution; Framework for Execution: Reasons for Poor Execution; Framework for Execution: The Current Situation; Framework for Execution: The Failure to Execute; How to be a Follow-able Leader Part 1; How to Motivate Employees; How to Work a Room; How to Work a Room Part Two; Introduction to Leadership; Leadership and Power; Leadership Fundamentals; Mentoring: Creating a Mentoring Program; Mentoring: How to be a Mentor; Mentoring: How to be a Protege; Mentoring: Making a Mentoring Agreement; Mentoring: Matching Proteges with Mentors; Mentoring: Mentoring Meeting Guidelines; Mentoring: What is Mentoring?; Mentoring: Why a Mentoring Program?; Mistakes Leaders Make: Eight Signs of a Dysfunction Organization; Mistakes Leaders Make: Fixing the Dysfunction; Mistakes Leaders Make: Impedership; Mistakes Leaders Make: Six Wrong Ways to Manage; Motivational Leadership; Putting It All Together; T.H.E. Answer for Business Success; Transforming the Organization; Unknown Knowns: Getting Started; Unknown Knowns: Leading Knowledge Transfer; Unknown Knowns: The Knowledge Transfer Process; Unknown Knowns: Understanding Better Practices; Using ej4 to Lead; Vision, Mission, Values

  • Negotiating (Total: 64 minutes - 11 topics) $98

Adapting DISC Styles; Analyzing the Upcoming Negotiation; Developing the Right Mindset; Evaluate Your Performance; Identifying and Developing Leverage; Introduction to Negotiations; Negotiating Styles; Reaching Agreement; Recognizing and Dealing With Strategies; The Negotiation Process; Using Decision Keys (Framing)

  • Performance Excellence (Total: 40 minutes - 8 topics) $98

Cost; Performance Excellence; Performance Excellence Introduction; Requirements; Roadblocks; Terms; Why

  • Professional Productivity (Total: 6.5 hours - 62 topics) $158

Attending a Business Meal; Hosting a Business Meal; Table Manners; Conflict Management: Conflict Process; Conflict Management: Maintaining Self-Control; Conflict Management: Special Situations; Conflict Management: Unavoidable Truths; Coping with Change: Change Behaviors; Coping with Change: Change for Managers; Coping with Change: Change Model; Coping with Change: Change Phases; Creating Passwords; Don't Press Send; Ethics for Everyone; How to Leave Voicemails That Get Returned; Intellectual Property; Keep Your Cool: Attitude; Keep Your Cool: Control; Keep Your Cool: Signs; Keep Your Cool: Truths; Keep Your Cool: Venting; Note Taking: Factors; Note Taking: How to Produce Official Minutes; Note Taking: How to Speed Up Your Writing; Note Taking: How to Take Notes; Note Taking: Writing Ergonomics; Office Etiquette; Personal Time Management; Proper Introductions; Protecting Your Mobile Devices: Loss; Protecting Your Mobile Devices: Malware; Protecting Your PC from the Bad Guys; Remembering Names and Faces; Selfies Gone Wrong; Social Networking: Facebook; Social Networking: Instant Messaging; Social Networking: LinkedIn; Social Networking: Twitter; Stop Procrastinating - Getting Started; Stop Procrastinating - The Pain; Stress Management - Avoidable Stress; Stress Management - Handling Stress; Stress Management - Managing Stress; Stress Management - Unavoidable Stress; Stress Management - Understanding Stress; Study Skills: How to Study Effectively; Study Skills: Studying in Groups; Study Skills: When to Study; Study Skills: Where to Study; Thank You Notes; Work Hacks: 5 Hacks for Workplace Sanity; Work Hacks: 5 Hacks to a Clean and Comfortable Space; Work Hacks: 6 Hacks to Controlling Your Inbox; Work Hacks: 7 Hacks for Office Productivity; Work Hacks: 7 Hacks to Maintain Work/Home Balance; Work Hacks: Workplace Hacks: Go Green; Workplace Ergonomics: PCs; Workplace Ergonomics: Reducing Eye Strain; Workplace Ergonomics: Stretching; Workplace Ergonomics: Things You Can Do; Workplace Ergonomics: Your Chair and You; Writing Effective e-Mails

  • Supervision and Coaching (Total: 4.1 hours - 40 topics) $118

Analyzing Employee Performance; Assertiveness without Aggressiveness; Can-Do, Will-Do: Actions; Can-Do, Will-Do: Introduction; Can-Do, Will-Do: Questions and Tips; Coaching Sales Reps; Coaching Skills: Adapting Your Style; Coaching Skills: Giving Feedback; Coaching Skills: Introduction; Coaching Skills: Leadership Styles; Coaching Skills: The Coaching Process; Concerned Conversations; Creating a Work Plan; Delegation; Effective Performance Reviews; Effective Performance Reviews for Managers; Employee Engagement: Creating an Engaged Organization; Employee Engagement: Managing for Engagement; Employee Engagement: Measuring Employee Engagement; Employee Engagement: Ridiculous or Strategic?; Employee Engagement: The Business Case for Engagement; Employee Recognition; Ethics for Managers; Going from Coworker to Boss; Handling a Bad Performance Review; Helping Employees Use Time Wisely; Managing Different Generations; Managing People Offsite; Motivating Won't Dos; Preparing for Your Review; Productivity Through Praise; Progressive Discipline; Rethinking Brainstorming; Riding Along; Running a Sales Meeting; S.C.A.M.P.E.R.; S.M.A.R.T. Goals; Self Assessments; Staying Positive; Supervising a Pronoid

  • Team Building (Total: 42 minutes - 6 topics) $98 

Defining Roles; Effective Team Members; Team Development Characteristics; Teamwork in Critical Situations; Types of Teams; What is Teambuilding?


Business Skills | Sales & Selling

  • Key Account Selling (Total: 5.7 hours - 41 topics) $118 

Account Types; Advanced Key Account Selling; Basics of Key Account Selling; Building GREAT Sales Relationships; Business Condition: Analyzing the Opportunity; Buyer Roles: Selling to Key Account Buyers; Buyer Wins: Identifying Personal and Organizational Wins; Buying Criteria: Influencing the Decision Criteria; Creating a GREAT Sales Company; Creating an Elevator Pitch; Dealing with Competition; Finding Unmet Needs; Gotchas!; Handling Objections; How to Sell More; Improving Sales with the Sales Cycle; Introduction to Key Account Selling; Key Account Planning; Key Account Sales Call Planning; Key Account Sales Call Techniques; Key Account Selling Worksheet; Lifetime Customer Value; Long-Term Development; No Push Closing; Opening the Call; Sales Call Planning Worksheet; Selling Benefits; Setting Sales Call Goals; Stages of the Sale: Conceptual Selling; Summary/Checkpoint; The 5-Minute Call De-Brief; The 5-Minute Call Pre-Brief; Value-Added Selling; What Customers Want from Salespeople: No Push Selling

  • Selling Skills (Total: 2.4 hours - 24 topics) $98 

Building GREAT Sales Relationships; Closing the Sale; Customer Service Basics; Defeating Stalls; Determining Customer Needs; DISC: Selling High C; DISC: Selling High D; DISC: Selling High I; DISC: Selling High S; Handling Tough Customers; No, But If™; Objection Series: Doubt; Objection Series: Indifference; Objection Series: Misunderstanding; Objection Series: True Negative; QuickSell; Retailer Hot Buttons Part 1; Retailer Hot Buttons Part 2; Selling New Products; Selling To Different Customer Roles; Smile!; Speaking Customer; Turning Features Into Benefits; When to Shut Up

  • Territory Development (Sales) (Total: 3.5 hours - 35 topics) $118 

Characteristics of the Sale: Analytics and Metrics; Characteristics of the Sale: Introduction to the Sales Cycle LINE; Characteristics of the Sale: Key Account Selling Overview; Characteristics of the Sale: Product Knowledge; Characteristics of the Sale: Sales Cycle LINE A; Characteristics of the Sale: Sales Cycle LINE B; Developing your Territory: Building the Sales Plan; Developing your Territory: Summarizing the Business Situation; Lead Development: Elevator Speech Value Proposition; Lead Development: Social Media Networking; Lead Development: The Marketing Link; Sales Communications: Internal Sales Communication; Sales Communications: Writing Sales Proposals; Selling at a Distance: Gathering Prospect Information; Selling at a Distance: Phone Selling; Selling at a Distance: The Virtual Presentation; Territory Administration: Personal Management Tracking; Territory Administration: Record Keeping; Territory Administration: Using CRM Effectively; Territory Administration: Using Portable Media; Territory Development Introduction: Exceptional Service; Territory Development Introduction: How Customers Need to Be Sold to; Territory Development Introduction: New Sales Skills; Territory Development Introduction: The Realities of Selling in the 21st Century; Territory Development Introduction: The Sales Funnel; Territory Management: Decision Makers vs. Influencers; Territory Management: Managing Your Sales Pipeline; Territory Management: Managing a New Territory; Territory Management: Prioritizing Your Territory; Territory Management: Analyzing Territory; The Sales Process: Advanced Questioning Techniques; The Sales Process: DISC; The Sales Process: No Fuss Closing; The Sales Process: Overcoming Objections; The Sales Process: Uncovering Needs

  • Understanding the Media for Advertising (Total: 21 minutes - 4 topics) $78 

Understanding the Media Part 1; Understanding the Media Part 2; Understanding the Media Part 3; Understanding the Media Part 4


End-user and Desktop Applications | Gmail

Introduction to Gmail (Total: 2.5 hours - 16 topics) $98 

About Gmail; Calendar Appointments and Attachments; Chats, Calls, & Video; Contacts; Interface for Intro to Gmail; Interface for Intro to Gmail, Continued; Labels & Archives (No Folders); Popular Gmail Questions Part 1; Popular Gmail Questions Part 2; Security and Uptime; Sending Email for Intro to Gmail; Taming Your Inbox: Alternative Inboxes; Taming Your Inbox: Filters; Taming Your Inbox: Google labs & Advanced Search; Third Party Add-Ons; Working with Outlook 


End-user and Desktop Applications | Microsoft Lync

  • Microsoft Lync Essentials - $98 

Audio & Video Communication; Hotkeys & Shortcuts; Instant Messaging; Meetings; Options & Settings; Other Lync Apps; Recording; Scheduling With Calendars; Setting Up Contacts; Setting Up Your Status; Sharing; What Is Lync?


End-user and Desktop Applications | Microsoft MEGA Library

  • More than 72 hours of learning covering 586 topics, including all of the following: $268

Mastering Access 2013 (Total: 5.5 hours - 45 topics); Mastering Excel 2010 (Total: 9.4 hours - 68 topics); Mastering Excel 2013 (Total: 10 hours - 74 topics); Mastering Microsoft Outlook (2010 & 2013) (Total: 3.7 hours - 23 topics); Mastering PowerPoint 2010 (Total: 4.7 hours - 50 topics); Mastering Word 2013 (Total: 8.4 hours - 80 topics); Microsoft Word 2010 (Total: 9.2 hours - 80 topics); Power Up PowerPoint (Total: 2.3 hours - 17 topics); Secrets of The Office Guru (Total: 3.1 hours - 25 topics); What's New in Excel 2013? (Total: 1 hours - 8 topics); What's New in PowerPoint 2013? (Total: 1.3 hours - 14 topics); What's New in Word 2013? (Total: 48 min. - 6 topics);Windows 8 (Total: 32 min. - 5 topics); Windows 8.1 (Total: 3.1 hours - 25 topics);QuickBooks 2013: Essentials (Total: 6.2 hours - 43 topics); Mastering QuickBooks Online (Total: 4.35 hours - 36 topics)


End-user and Desktop Applications | Microsoft Office

  • MS Office 365 Essentials $118
  • MS Office 365-Getting Started $27 Course detail..
  • MS Office 365-Administration Basics $27 Course detail..
  • MS Office 365-SharePoint for End Users $27 Course detail..
  • MS Office 2013: Transition from Office 2007/2010 - $38 Course detail..
  • MS Office 2013 Library: Includes: Introduction to Personal Computers Using Windows 8 ; Windows 7-Basic ; Windows 7-Advanced ; Windows 7-New Features ; MS Access 2013-Part 1 ; MS Access 2013-Part 2 ; MS Access 2013-Part 3 ; MS Excel 2013-Part 1 ; MS Excel 2013-Part 2 ; MS Excel 2013-Part 3 ; MS Outlook 2013-Part 1 ; MS Outlook 2013-Part 2 ; MS PowerPoint 2013-Part 1 ; MS PowerPoint 2013-Part 2 ; MS Word 2013-Part 1 ; MS Word 2013-Part 2 ; MS Word 2013-Part 3 $137
  • MS Office 2010 Library: Includes: Introduction to Personal Computers Using Windows 8 ; Windows 7-Basic ; Windows 7-Advanced ; Windows 7-New Features ; MS Access 2010-Basic ; MS Access 2010-Intermediate ; MS Access 2010-Advanced ; MS Excel 2010-Basic (R2) ; MS Excel 2010-Intermediate (R2) ; MS Excel 2010-Advanced (R2) ; MS Outlook 2010-Basic (R2) ; MS Outlook 2010-Intermediate (R2) ; MS Outlook 2010-Advanced (R2) ; MS PowerPoint 2010-Basic (R2) ; MS PowerPoint 2010-Advanced (R2) ; MS Word 2010-Basic (R2) ; MS Word 2010-Intermediate (R2) ; MS Word 2010-Advanced (R2) ; MS Office 2010-New Features $137

End-user and Desktop Applications | MS Project 


End-user and Desktop Applications | MS SharePoint

Calendars for Intro to SharePoint; Introduction for Intro to SharePoint; Managing Documents; Managing Pictures; Recycle Bin; Search; Where To Go Next


IT Professional Certification | Cisco

  • 100-101: Interconnecting Cisco Networking Devices Part 1 (ICND1) v2.0 (Official Edition) $165.75 Course detail..
  • 200-101: Interconnecting Cisco Networking Devices Part 2 (ICND2) v2.0 (Official Edition) $165.75 Course detail..
  • 300-101: ROUTE: Implementing Cisco IP Routing $165 Course detail..
  • 300-115: SWITCH: Implementing Cisco IP Switched Networks v2.0 $165 Course detail..
  • 300-135: TSHOOT: Troubleshooting and Maintaining Cisco IP Networks v2.0 $165 Course detail..
  • 640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.0) (Official Edition) $165.75 Course detail..
  • 640-553: Implementing Cisco IOS Network Security (IINS) (Official Edition) $165.75 Course detail..
  • 640-722: Implementing Cisco Unified Wireless Networking Essentials v2.0 (IUWNE) (Official Edition) $165.75 Course detail..
  • 640-816: Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0 (Official Edition) $165.75 Course detail..
  • 640-822: Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0 (Official Edition) $165.75 Course detail..

IT Professional Certification | CompTIA

  • CompTIA Advanced Security Practitioner - Exam CAS-001 (CASP) $185 Course detail..
  • CompTIA Advanced Security Practitioner - Exam CAS-002 (CASP) $185
  • CompTIA A+ Certification: A Comprehensive Approach Exam 220-801 & 220-802 $185 Course detail..
  • CompTIA Network+ Exam N10-006 $185
  • CompTIA Security+ Exam SY0-401 $185 Course detail..
  • CompTIA Linux+ 9 Exam XK0-002 $185 Course detail..
  • CompTIA Server+ Exam SK0-002 $185 Course detail..

IT Professional Certification | End-user Certification: IC3 GS4


IT Professional Certification | Microsoft Professional

  • 70-246: Monitoring and Operating a Private Cloud with System Center 2012 $192 Course detail..
  • 70-247: Configuring and Deploying a Private Cloud with System Center 2012 $192 Course detail..
  • 70-271/70-272: MS Certified Desktop Support Technician $192 Course detail..
  • 70-410: Installing and Configuring Windows Server 2012 $192 Course detail..
  • 70-411: Administering Windows Server 2012 $192 Course detail..
  • 70-412: Configuring Advanced Windows Server 2012 Services $192 Course detail..
  • 70-413: Designing and Implementing a Server Infrastructure $192 Course detail..
  • 70-414: Implementing a Cloud Based Infrastructure $192 Course detail..
  • 70-417: Upgrading Your Skills to MCSA Windows Server 2012 $192 Course detail..
  • 70-536: C#: MS.NET Framework 2.0—Application Development Foundation $192 Course detail..
  • 70-536: VB: MS.NET Framework 2.0—Application Development Foundation $192 Course detail..
  • 70-562: C#: MS .NET Framework 3.5, ASP.NET Application Development $192 Course detail..
  • 70-562: VB: MS .NET Framework 3.5, ASP.NET Application Development $192 Course detail..
  • 70-563: C#: Pro: Designing and Developing Windows Applications Using the MS .NET Framework 3.5 $192 Course detail..
  • 70-563: VB: Pro: Designing and Developing Windows Applications Using the MS .NET Framework 3.5 $192 Course detail..
  • 70-564: Pro: Designing and Developing ASP.NET Applications Using the MS .NET Framework 3.5 (C#) $192 Course detail..
  • 70-564: Pro: Designing and Developing ASP.NET Applications Using the MS .NET Framework 3.5 (VB) $192 Course detail..
  • 70-566: Upgrade: Transition Your MCPD Windows Developer Skills to MCPD Windows Developer 3.5 (C#) $192 Course detail..
  • 70-566: Upgrade: Transition Your MCPD Windows Developer Skills to MCPD Windows Developer 3.5 (VB) $192 Course detail..
  • 70-567: Transition your MCPD Web Developer Skills to MCPD ASP.NET Developer 3.5 (C#) $192 Course detail..
  • 70-567: Transition your MCPD Web Developer Skills to MCPD ASP.NET Developer 3.5 (VB) $192 Course detail..
  • 70-640: Configuring Windows Server 2008 Active Directory $192 Course detail..
  • 70-642: Configuring Windows Server 2008 Network Infrastructure $192 Course detail..
  • 70-643: Windows Server 2008 Applications Infrastructure $192 Course detail..
  • 70-646: R3: Windows Server 2008 Administration $192 Course detail..
  • 70-647: Windows Server Enterprise Administration $192 Course detail..
  • 70-662: Deploying MS Exchange Server 2010 $192 Course detail..
  • 70-680: Windows 7 Configuration $192 Course detail..
  • 70-685: Enterprise Desktop Support Technician $192 Course detail..

IT Security Professional: CWSP, CISM, CISA, SSCP®, CISSP


ITIL


Programming and Web Development


Project Management Certification: CAPM, RMP, ACP, PMP, SCRUM, ESM


Project Management -General

  • Project Management (Total: 67 minutes - 10 topics) $98 

Communications; Completing the Project; Estimating Timelines; Handling Change; Managing a Project Manager; Measuring and Tracking; Negotiating; Preparing for People Problems; The Project Charter; What is a Project